This company/product was unknown to be until I went to get a facial (a treat I bought myself for the first time) The product is amazing. I noticed a difference in just a few days. I have gone to Ulta, Skin Care Mary Kay, Avon, Clean and Clear, Proactive, etc. They all have the same thing in common. They do not balance the pH of your skin, they add things to it. They add moisture, add lotion, add chemicals to help reduce acne, add color to make it look pretty/smell pretty, add granules to scrub skin....none of these things have ever worked for me. I quit wearing makeup because it wasn't making any difference (either it melted off due to extra lotion/moisture, or it caked on causing more acne) I have small dry skin pores (according to the facial lady), but I produce a lot of oil (I know because I live with my face). I have not had the courage to try anything new because it is all expensive and I was tired of it hurting or not doing anything. Once you use the $40 bottle of soap or lotion it is bought and you cannot return it. This one (due to the fact it was at a facial spa place) looked expensive but Oil of Olay was more expensive. $30 dollars for that one jar of soap (called a bar for some reason). All it does is put your skin back to its natural pH. It doesn't try to add or subtract anything to your face, just antibacterial pH soap. My skin brightened, and repaired itself because it was no longer being bombarded by chemicals or lotions trying to change my skin's function. pH antibacterial soap.Wonderful. I ran out, and got frustrated because the facial place was far away from my new residence, so I tried a few more ($40 and $38 and $20) soaps recommended by Ulta or friends. Nope, still didn't work for me. I ordered this soap online and cannot WAIT to use it once more. A picture here of my skin wouldn't do justice. No Shipping and Handling cost, just the $30. It lasted 9 months for me, but they said it would supply for a whole year. Nine months is MUCH more than Ulta/Oil of Oley/CVS/Avon/etc products advertized. I am glad I can buy it here on Amazon and don't have to go driving around looking for another spa to make my face behave once again.